Order & Delivery

Questions about your order and shipping? Here you go.

Since we process our orders quickly, it’s not possible to change or update your order after placing it.

If you're not at home at the time of the delivery (doing a Holy Workout again?) and we can't deliver the parcel to your neighbours, we'll bring it to a DHL Service Point close to you. DHL will leave a note with a code in your mailbox. Enter the code here to see where your parcel is delivered.

You will receive an email when your order has been sent.

Orders placed before 16:00 will be shipped on the same day. In most cases, you'll receive your order the next day - whoop whoop!

We ship items separately to make sure you get what you need as quickly as possible. If the missing item is not there yet, it's probably still on its way.

Oh no - a horror story! Please send an email to shop@saints-stars.com and we’ll help you out.

Returns & refunds

Find all your answers about returns and refunds here.

We get it - some things just aren't meant to be. If you didn't love your items, just let us know by emailing us at shop@saints-stars.com with all the information. Once you register your return, you will receive a return shipping label. Please make sure to ship your parcel back to us within 7 days after receiving your label, as it may expire after that.

If you’re looking to return your order for whatever reason, we're here to help! You have 14 days to register your return after receiving your order.

Yes, just make sure the product is in the original packaging. Returned items must be unworn, unwashed, and neatly folded in the original packaging including all tags.

Within 7 days.

Please send an email to shop@saints-stars.com and we’ll help you out.

Sure, just send us an email and we’ll help you out! We just need the receipt, that’s all. Good to know: since the clubs are still closed, you can return your product at our Saints & Stars outdoor location (Zandpad 5).

Service

How can we help?

If you have any questions or concerns about your product, please find us at shop@saints-stars.com or give us a call (020 8915549).

You can enter your discount code on the checkout page.